Legislation sponsored by Assembly Democrats Shavonda Sumter (D-Passaic/Bergen), Tim Eustace (D-Bergen/Passaic), Dan Benson (D-Mercer/Middlesex) and Valerie Vainieri Huttle (D-Bergen) to require employers that offshore call center jobs overseas to return any state aid or business incentives they have received was released Thursday by an Assembly panel.
American companies have embraced the practice of exporting call center jobs as a way of reducing labor costs. Over the past decade, the U.S. has lost more than 200,000 call center jobs, according to U.S. Bureau of Labor Statistics data. These jobs are often sent to the Philippines, India, Mexico, Dominican Republic, Costa Rica, Honduras and other developing nations.
"Outsourcing jobs contributes to unemployment which hurts the economy," said Sumter. "These incentives are meant to support businesses that are committed to the state. Moving jobs overseas threatens our economy. This bill helps protect our investment and economic vitality."
"These companies transfer business functions to developing countries because they can take advantage of skilled foreign workers, while paying them a fraction of U.S. worker wages," said Benson. "This not only hurts our workers, but jeopardizes the level of service that consumers get."